Privacy Policy
Last updated: 2026-04-02
This Privacy Policy explains what information WG2Bot collects, how we use it, and how we protect it when you use our website, software, and services.
We only collect the data necessary to operate the service, manage subscriptions, and protect against abuse.
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Information We Collect
Account Information
- Email address
- Name (if provided)
- Account login details
Subscription & Billing
- Subscription status and plan
- Payment history
- Stripe customer and subscription IDs
Payment card details are processed securely by Stripe and are never stored on our servers.
Device & License Data
- Hardware identifier (HWID)
- IP address
- Activation and validation history
- Application version
Technical Data
- Error logs
- Connection timestamps
- API usage records
How We Use Your Information
- Provide and operate the WG2Bot service
- Manage accounts and subscriptions
- Validate licenses and enforce device limits
- Prevent fraud, abuse, or unauthorized sharing
- Provide customer support
- Improve service stability and security
We do not sell or rent your personal data.
Legal Basis (UK / EU)
- Contract performance – providing the service you purchased
- Legitimate interest – fraud prevention and service security
- Legal obligations – accounting and compliance requirements
Data Retention
We retain data only as long as necessary to operate the service, meet legal requirements, and prevent fraud or abuse.
Security
- Encrypted connections (HTTPS)
- Secure password storage
- Restricted server access
- Monitoring for suspicious activity
Your Rights
If you are located in the UK or EU, you may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your account (where legally permitted)
Third-Party Services
- Stripe – payment processing
- Hosting providers – infrastructure
- Content delivery networks (if used)
Contact
For privacy-related questions or data requests, contact:
admin@wg2bot.co.uk