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How subscriptions work

Understand renewals, active subscriptions, cancellations, and reactivation.

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Subscriptions

Subscriptions renew automatically unless cancelled before the next billing period.

You can view active and cancelled subscriptions from your customer dashboard.

  • Active subscriptions continue to provide access.
  • Cancelled subscriptions remain active until the paid period ends if cancelled at period end.
  • You can reactivate supported subscriptions before they fully expire.
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